Shipping and Delivery
Shipping Partners
Better Home uses accredited shipping partners. We may use shipping parties depending on the exigencies of the product(s) to be delivered.
Shipping Charges
The shipping / Assembly charges is Free in AHMEDABAD CITY. IN OTHER STATES IT CHARGES ACCORDING TO ACTUAL FREIGHT. In the event any additional charge(s) (whether on account of special delivery requests, redelivery requests or otherwise) are payable on a product, the same will be communicated to you, by email, prior to dispatch of your order. Better Home reserves the right to withhold delivered of products for non-payment of such additional charges.
Better Home reserves the right to change/recall this offer of free shipping. This offer may not be available in all states and areas.
Ordinary Delivery Timelines
The estimated delivery time for each product is 3 to 4 week. We will render our best efforts to ensure your product is delivered within the specified timeframe. However, these timeframes are only an estimate and we do not guarantee delivery of your product within the said timeframe.
Our shipping timeframes are as follows.
There maybe unforeseen delays due to manufacturing or import delays. We will inform you of these delays as and when possible.
Extended Delivery Timelines
In certain cases the delivery timelines may vary from those specified on the Website, amongst others, for the following reasons:
a) Our inability to verify the details of the customer payment.
b) Products which are made-to order or customised based on your requirement.
c) The area in which the product is to be delivered is not supported by our shipping partners.
Ordinarily, Better Home will promptly notify you of an anticipated delay in the delivery of your product(s).
Delivery of your Order
Your order maybe delivered in multiple packages. In such an event we request you to pay for only that package as has been received by you. At the time of delivery, please inspect the outside packaging to ensure that there is no physical damage. If damaged, do not accept delivery of the order and immediately get in touch with us at lee_designs@hotmail.com or call us on +91 9824065564
Delayed Delivery
If for some reason, your product has not been delivered to you within the estimated timeframe specified on the Website, please confirm with your co-workers / family members if they have received the same on your behalf. If your product has not been received by you / your family members / co-workers then please get in touch with us at lee_designs@hotmail.com or call us on +91 9824065564 .
